Worthless piece of ****. This is the worst customer service I have ever encountered. Save your money!

Although the instructions are awesome, the whistle part is below par.
Don’t get me wrong I think the kettle is well constructed and holds heat better than the old model kettles. I just wish for maybe a better sealing system for the lid so steam doesn’t escape which in turn would make the whistle being able to be heard. Whistle is very soft and I personally cannot hear it .

Love the fact the handle stays cool..
PERFECT

Had it for almost a week and keeps the water hot nearly all day. Very nice.

Unit did come with a dent on the side so I thought about checking warranty. Registration site is broken, and support graphic says to call [****] which is a nonsense number.

Thinking mayhaps I don't have warranty?

I’m in love with the technology of this kettle! The material seems sturdy and good at covering the burner, making for a rapid boil.
Unfortunately, the release button on the top popped out quickly and renders the kettle dangerous to use. The water comes to a boil but will not pour until the top flap is opened, causing steam to release as I have tried to use it. Due to the position of the handle, pouring is risky when it is filled with boiling water.
I haven’t been able to get the required fotos to Customer Service, so the pot has to be replaced. Too bad 😦

Love it , I would rather find a way to fix the seal on pour spout to carafe than return it. If I try the warranty gets voided per instructions. If I knew it was threaded I could find a suitable food grade seal. Probably doesn’t matter if made in china they would not use food grade seal anyway.

I bought this in an effort to save electricity in view of the ever rising costs of energy. It takes the same time to boil a full kettle as my super-fast electric kettle, but my smart-meter hardly moved. Win!
In addition, I love the free tea infusers which will encourage me to use less tea bags ; the used tea leaves can go on the compost heap. Last but not least, it looks beautiful and does absolutely everything it says, cool handle, cool to look at. Thank you!

Love the pitcher so much I purchased a second

Whistling Tea Kettle with ICool - Handle (3 QT/2.84 L)

I enjoy showing off my Pykal Diamond Glass Pitcher.
I have received many compliments on it. When I tell my friends you can also use it on the stove to make fresh perked tea; they're amazed. Three of my friends have already purchased this pitcher and love it.
Thank you Pykal for creating such a beautiful full size Diamond Glass Pitcher. Its beautiful!!!
Dottie M.T. Joyal
West Warwick, RI

Warms up really fast because of wide, flat bottom (not like mine) that covers entire heating element. Doesn't burn fingers when pouring out hot water. The stylish design and pop of red on my stovetop make my grey kitchen whistle a visually pleasing tune.

The design is very attractive, but the teakettle I received in the mail leaked badly. I saw there was a disclaimer on the packaging that gave a website to contact if there was anything wrong with the product. I contacted the site only to encounter ads for other products. And Pkykal appears to have no phone number number.
Luckily, the kettle was purchased through Amazon so I returned it and got a credit. Had I bought it directly from Pkykal, I would presumably be out the purchase price.
So, again, buyer beware of this product!

Excellent!

This Thermal keep my water very hot for a long time. The water is still hot for about 1.5 days. Very good quality product. I would buy it again!

Yea pot has a nice sleek design looks great n my kitchen!!